At Stroky, we highly value the privacy of our website users. To protect your privacy as effectively as possible, we adhere to several core principles:

• Informing: We aim to inform you as clearly as possible about how and why we process personal data. We do this through this privacy policy.
• Limiting Collection: We carefully ensure that the collection of personal data is limited to what is strictly necessary for the proper functioning of the website and the services you use.
• Your Data Stays With Us: We do not share your personal data with other parties unless it is necessary to deliver the service you use or if we are legally required to do so.
• Securing: We take appropriate security measures to protect your personal data and require the same from parties that process personal data on our behalf.
• Respecting Your Legal Rights: You have various rights under the law. In this privacy policy, we inform you about them.

This privacy policy explains how we implement these core principles in practice and respect and protect your right to privacy.

WHY DO WE USE YOUR PERSONAL DATA?

Depending on the services offered through our website, the personal data you provide may be used for the following purposes:

• Managing Your Account and Profile: If you choose to create an account, we will request some information, such as your email address, chosen password, name, address, gender, and date of birth. These details enable you to use specific services on our website. Creating an account saves you from having to re-enter your data each time.
• Scheduling Appointments: If you register or schedule an appointment through our website, the information you provide will be used exclusively to manage your registration and appointment.
• Contact Form: If you have questions, you can contact us via the contact form. You’ll be asked to provide your name, contact details, and a description of your question. This information is used solely to address your inquiry and improve our services.
• Newsletter: If you consent to receive our newsletter, we will use your email address and name to send it to you. You can always withdraw your consent by clicking the unsubscribe link at the bottom of every newsletter.
• Improving Our Services: Your data may be used to improve our services, but only if you provided this data for that purpose or have given consent. This might include feedback provided via a complaint form or permission granted for cookie usage.

We will not process your personal data for purposes other than those mentioned above unless you have given prior consent or if we are permitted or required to do so by law.

ON WHAT LEGAL GROUNDS DO WE PROCESS YOUR PERSONAL DATA?

We only process your personal data based on legal grounds. For the purposes mentioned above, we process your data on the following legal bases:

• Performance of a Contract: For purposes related to providing our services, such as scheduling an appointment.
• (Explicit) Consent: For purposes related to accessing and using website functionalities, placing cookies, or sending newsletters.
• Legitimate Interest: In certain cases, we have a legitimate interest in processing your data, such as improving our services through cookies that have minimal impact on your privacy.

WHAT PERSONAL DATA DO WE COLLECT?

When using our website and its services, you leave certain information with us. We only store and use personal data explicitly provided by you or data that is clearly meant for processing. Depending on the service used, we may collect the following data:

• Your contact details (email address, phone number)
• Your name, address, and city
• Click and visit behavior
• Device information / (pseudonymized) IP address

DISCLOSURE TO THIRD PARTIES

Your data will not be disclosed to third parties except those directly involved in the execution of the agreement between you and us or unless a legal provision requires it. Third parties involved in providing our services may include:

• Hosting providers and our software suppliers
• Payment service providers and delivery services

SECURITY

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you believe your data is not properly secured or if there are signs of misuse, please contact us.

RETENTION PERIOD

Your personal data will never be retained longer than necessary for the purposes described in this privacy policy or on our website, unless legal obligations require otherwise.

THIRD-PARTY WEBSITES

This privacy policy does not apply to third-party websites linked to our site. We cannot guarantee these third parties will handle your personal data reliably or securely. We advise you to read their privacy policies before using their websites.

COOKIES

We use cookies on this website. A cookie is a small text file stored in your browser when you first visit our site. Cookies ensure that the website functions properly and remembers your preferences. They also help optimize the site.

You can disable cookies via your browser settings. Additionally, you can delete all previously stored information via your browser settings.

USE OF PERMANENT COOKIES

Permanent cookies enable us to recognize you on future visits. They help us customize the website to your preferences, save time, and improve your browsing experience. Permanent cookies can be removed via your browser settings.

USE OF SESSION COOKIES

Session cookies allow us to see which parts of the website you visited during your session. These cookies are automatically deleted when you close your browser.

USE OF ANALYTICAL COOKIES

We track anonymized statistics on our website. For this purpose, we may use:

Google Analytics:
If enabled, cookies from Google (Analytics service) may be placed. We use this service to track website usage. The tool is privacy-friendly, IP addresses are pseudonymized, and we have a processing agreement with Google. Data is transferred to servers in the United States under Privacy Shield principles.

CHANGES TO THIS PRIVACY AND COOKIE POLICY

We reserve the right to modify this policy. We recommend checking this page regularly to stay informed about updates.

ACCESS, MODIFY, AND DELETE YOUR DATA

You have the right to view, correct, or delete your personal data. You can also withdraw your consent or object to the processing of your personal data. Additionally, you have the right to data portability.

You can submit a request for access, correction, deletion, or data transfer via the contact details below. We will respond as soon as possible. Please ensure you identify yourself clearly to prevent unauthorized data changes.

DATA PROTECTION AUTHORITY

If you believe your data is not handled appropriately, you have the right to file a complaint with your local data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.

QUESTIONS AND FEEDBACK

We regularly review our compliance with this privacy policy. If you have any questions about our privacy policy, please contact us using the details below.